Why choose A&B for home care and support?
Choosing care for yourself or a loved one is a big decision. That’s why we’re committed to delivering high-quality, compassionate care and giving you peace of mind. Our Great Care Guarantee ensures your satisfaction and trust are our top priorities.
The Great Care Guarantee: Your satisfaction comes first
Full transparency with the Abney & Baker Family Portal
We know how important it is for family members to stay connected to their loved one’s care. That’s why we offer the A&B Family Portal, a simple digital platform that gives you real-time access to your loved one’s care information.
With the portal you’ll benefit from:
- Real-time updates on the care being provided to your loved one.
- Full visibility of who’s visiting your loved one, and what happened during the visit
- 24/7 secure and easy access to care and support plans and notes.
- Transparency and reassurance through clear reporting of care activities and health conditions.
- A user-friendly design for easy navigation.
These features provide you with peace of mind and more involvement in the care process.
With the A&B Family Portal, staying informed and connected is effortless and convenient.
Straightforward contracts with no hidden surprises
At Abney & Baker, we believe in simplicity and transparency. Your contract will be clear and easy to understand, with no hidden clauses or confusing extra paperwork.
We take care of the details, so you can focus on what matters most: ensuring your loved one receives the best possible care.
Quality care you can trust
We understand how crucial it is to find care you can depend on. Our team is trained to deliver exceptional support that goes beyond your expectations. Whether it’s for yourself or your loved one, we’re here to provide care that truly enhances lives. Your confidence in our service is our goal.
Open communication and prompt resolution
We value your feedback and believe that open communication is key to exceptional care. If something isn’t right, we want to know about it. Our team is always here to listen, address concerns, and resolve any issues quickly – ensuring you feel supported every step of the way.
Proactive support with regular check-ins
Your experience matters to us. That’s why we proactively reach out with regular check-ins and satisfaction surveys to make sure we’re consistently meeting your needs. If adjustments are needed, we’ll make them right away, so you always feel confident in the care we provide.
Freedom to cancel anytime
We’re so confident in our care that we give you the flexibility to cancel our services at any time – without hassle or notice. If we ever fall short of your expectations, you’re free to make a change.
Our Great Care Guarantee is a reflection of our unwavering commitment to delivering the best possible support.
Care you can count on
Our Great Care Guarantee isn’t just a promise – it’s a reflection of our commitment to delivering high-quality, compassionate care that you can rely on. You can trust that the well-being of your loved one is always our top priority.
Get in touch below to find out more.