Abney & Baker
Preventative Home Care · Bath & Wiltshire

Protect your independence. Restore peace of mind.

We're the only home care provider in Bath & Wiltshire focused on preventative care. We step in early to build strength, reduce risks and keep you or your loved ones safely at home, so there's less need for care over time, not more.

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CQC rated Good
9.5 / 10 on homecare.co.uk
Founded in Bath, 2015
Older adult smiling with a friendly carer
Our promise

Care designed to help you need less care

Most providers wait for a crisis. We work to prevent one. By focusing on the Five Pillars of Living Well at Home (physical health, cognitive health, nutrition, social and emotional wellbeing, and home safety), our clients require 37% fewer hours of care than the national average. That means more independence, and on average £10,400 a year back in your family's pocket.

37%
fewer care hours than the UK average
£10,400
average annual saving for a client family
9.5/10
independent reviews on homecare.co.uk
98%
of clients still living safely at home after 12 months
The Five Pillars

A framework for living well at home, not just getting by in it

Every Abney & Baker care plan is built around these five pillars. They are how we measure success, how we work with you to structure your care and support, and how we know when someone is genuinely thriving, not simply surviving.

01.

Physical health

Improving strength, balance and mobility to reduce the risk of falls and injuries.

02.

Cognitive health

Keeping the mind active and engaged to protect memory and mental agility.

03.

Nutrition

Supporting healthy eating and hydration to boost energy and wellbeing.

04.

Social & emotional wellbeing

Helping you stay connected, confident and involved in your community.

05.

Home safety

Reducing hazards to make the home safer and easier to live in.

The ways we help

Care that meets you where you are now, and helps you stay there for longer

Our services are arranged from the very first signs that something isn't quite right, through to recovery from a setback. Each one is built on the same preventative principles, scaled to what your family needs today.

Flexicare

Early Support & Reassurance

For people who are mostly independent but want the reassurance that help is there when they need it, whether for an unexpected change, a short recovery after hospital, or an extra hand around the house.

  • Freedom to live your life, with help only a call away
  • No long-term commitment, cancel anytime
  • Book visits only when you need them
  • Pay only for the care you use
The reassurance of expert support, without giving up your independence.
Find out more
PreventMost chosen

Preventative Home Care

For older adults who need consistent, proactive support, built around the Five Pillars of Living Well at Home.

  • Personalised Five Pillars care plan
  • Regular visits from a small, named team
  • Nutrition and home-safety reviews
  • Medication prompting and personal care
  • Family portal with daily visit notes
On average, our Prevent clients need 37% fewer care hours than the national average.
Find out more
Prevent+

Falls Prevention & Mobility Support

For older adults recovering from a fall or hospital stay, or anyone feeling less steady on their feet.

  • Strength & balance programme
  • Home falls-risk assessment
  • Coordinated GP / physio liaison
  • Confidence-rebuilding outdoor walks
  • Mobility aids and home adaptations
Get steadier, stronger and more confident, at home.
Find out more
Flexicare

Hospital Discharge & Recovery Care

For families preparing for a discharge from hospital, when you may get a call with only hours to make arrangements.

  • Care in place within 48 hours
  • Medication, mobility and nutrition support
  • Hospital-to-home transport coordination
  • Re-admission prevention plan
  • Coordination with hospital discharge teams
A safe landing at home, and a real plan to stay there.
Find out more
Flexicare

Family Respite & Carer Support

For sons, daughters and spouses who have been doing it all, and need to rest without guilt.

  • Daytime, overnight and weekend respite
  • Continuity with a familiar carer
  • As-and-when or planned blocks
  • Carer-burnout check-ins for you, too
  • Cover for holidays and emergencies
Step back from being the carer. Go back to being family.
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Live-In Care

Around-the-Clock Live-In Care

For those who want continuous, personalised support at home, so you or your loved one can enjoy the familiarity and warmth of home while receiving the care needed to thrive.

  • Stay in familiar surroundings at home
  • One-to-one care built around you
  • Continuity and trust with a dedicated carer
  • Professional support available 24/7
  • Safety and security for the whole family
The comfort of home, with round-the-clock support.
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Nail Care

In-Home Nail Cutting Service

For older adults who need help maintaining foot and hand health, delivered safely within the comfort of home.

  • Specialist nail care for the elderly
  • Well-trimmed nails to help prevent falls
  • Lower infection risk from clean, healthy nails
  • Relief from pressure and discomfort
  • Delivered at home, in comfort
Stay safe, comfortable and confident, at home.
Find out more
Where we cover

Care across Bath & West Wiltshire

Our carers live and work locally, visiting families across these towns and the villages in between.

  • Bath
  • Keynsham
  • Bradford-on-Avon
  • Corsham
  • Melksham
  • Chippenham
  • Trowbridge
  • Frome
See all the areas we cover
Map of the Somerset and West Wiltshire areas Abney & Baker covers, including Bath, Melksham, Trowbridge, Chippenham, Frome, Devizes, Bradford-on-Avon and surrounding towns
A carer sharing a warm moment with a client
For families

Looking after a parent from a distance?

If you live in London, Bristol or further afield, the worry doesn't switch off at the end of the working day. We built our family service around exactly that. You'll have a single named contact, daily visit notes in a private family portal, and a phone call the moment anything changes.

  • A small, named care team, not a rota of strangers
  • Daily visit notes & photos in a secure family portal
  • Proactive phone call if anything changes
  • Quarterly Five Pillars review with the whole family
See how we keep families informed
Staying connected

See how we keep families informed

Stories from our clients

Real families
Real outcomes

Read all stories
An Abney & Baker carer supporting an older man during a confidence-rebuilding walkFalls Prevention−72% falls risk

Six months after a fractured hip, Brian is walking the dog again.

Brian, 78, came home from the RUH afraid to leave his armchair. Twelve weeks of Prevent+ later, he's walking Bess around the village every morning.

Brian · Bradford-on-Avon

An older woman enjoying a jigsaw puzzle at home with her regular Flexicare carerEarly Support0 hospital admissions

"We didn't need full-time care. We needed someone who'd notice."

Margaret's daughter spotted the early signs from afar: the post piling up, the missed meals. Twice-weekly Flexicare visits caught everything before it became a crisis.

Margaret · Corsham

A peaceful Wiltshire cottage where a family carer takes planned respiteRespite1 weekend, every month

John finally took a weekend off, and the world didn't end.

After three years caring for his wife alone, John was burned out. Planned weekend respite gave him his Saturday mornings back.

John · Melksham

How it works

From the first phone call to a steadier life at home

Most families call us before they're sure they need to. That's usually the right time. Here's exactly what happens next.

01

A free, gentle conversation

A 20-minute call with one of our care leads. No pressure, no script. Often the first time families have spoken to someone who really gets it.

02

An in-home Five Pillars assessment

We visit at home, meet everyone involved, and build a proper picture: strength, nutrition, safety, connection, purpose.

03

A care plan, not a care package

Written, personalised, and reviewed every quarter. Together we'll agree what we'll do, what we'll measure, and how you'll see progress.

04

A small, named team with visible progress

The same friendly faces every week. Daily notes in your family portal. And a quiet ambition: to need less of us, not more.

Honey-coloured Wiltshire stone cottages
Where we care

Founded in Bath
Rooted in Wiltshire

We are a local team caring for local families. Our carers live within twenty minutes of the people they support, which is how we keep visits punctual, faces familiar and the relationship truly personal.

BathMelkshamChippenhamTrowbridgeKeynshamMidsomer NortonDevizesCorshamBradford on AvonCalnePaulton and Radstock
Talk to a real person

Not sure what you or your parent needs?
Let's talk it through

Our care leads in Bath are happy to talk things through, with no pressure and no obligation. Give us a call or send us a message, and we'll help you work out the right next step.

Call 0333 043 4880Contact us
What our clients say

Kind words from the families we care for

Real experiences from clients and families across Bath & Wiltshire, independently verified on homecare.co.uk.

9.5out of 10

Review Score

Independently rated on homecare.co.uk

"For the first time in years I sleep through the night. Knowing Mum has a friendly face checking in means I can be her daughter again, not her care manager."

Sarah H.

Daughter · London (mother in Bath)

"Living two hours away, I was constantly anxious. Abney & Baker spotted Dad's mobility decline early and prevented a fall that could have ended his independence."

James P.

Son · Bristol (father in Corsham)

"They treat my parents like their own family. The regular updates and genuine warmth have taken an enormous weight off my shoulders."

Rachel M.

Daughter · Bath

"I didn't want a stranger taking over my home. Instead I got a friend who helps me stay strong and independent in the house I love."

Margaret W.

Bradford-on-Avon

"The exercises and good food have made such a difference. I'm steadier on my feet than I was a year ago."

Arthur T.

Melksham

"My carer notices the little things before they become big problems. I feel safe and genuinely cared for."

Doris L.

Trowbridge

"Here I'm given time to actually care — to prevent problems, not just react to them. It's the most rewarding work I've ever done."

Emma C.

Care Professional · Chippenham

"The training in preventative care is second to none. I feel proud of the difference we make to families across Wiltshire."

David R.

Care Professional · Bath

Read all reviews

Begin a conversation

The earlier we step in, the longer they stay home

Book a free, no-pressure care consultation with one of our Bath-based care leads. We'll listen first, and only suggest something if it's genuinely the right thing.

Request a call back 0333 043 4880
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